Cookies Policy

1 – Who is responsible for data processing?

The data controller is DELGATURIS EMPREENDIMENTOS TURISTICOS LDA (hereinafter referred to as Delgaturis), NIPC 505047756, with its registered office at Avenida Tivoli, Edifício Europa nummero 5, 8125-401 Vilamoura, Portugal, with the e-mail address geral@delgaturis.com.
Delgaturis has appointed a Data Protection Officer who can be contacted via the email geral@delgaturis.com.
2- What are cookies?

When you visit a website, it may store or collect information in your browser in the form of cookies for the purpose of storing, retrieving or updating data. This information may be about your preferences or the device you use to access the site and is primarily used to make the site work as expected. The information serves to give you a more personalized experience. They prevent you from having to enter your name every time you access or that you need to reconfigure the digital platform each time you visit.

Cookies are small data or text files that a website installs on the user’s device (computer, smartphone or tablet, etc.). Each cookie contains a unique code that allows you to recognize your browser when visiting the website or improve the experience on upcoming visits. The content of a cookie usually consists of the name of the server that installed it, an expiration date, and a unique numeric code.

Cookies can have different purposes: for example, there are technical cookies (for language settings), session cookies (temporary) and tracking cookies (cookies that record user behavior on the site to provide a better experience). Cookies can be installed by the server of the website visited or by a partner with which this site collaborates. The site server can only read the cookies that it has installed itself. You do not have access to other information on your computer or mobile device.

Most cookies do not collect information that allows users to be identified and merely collect data of a more general nature, serving to measure audiences or determine the approximate location of users who access our platforms.

3- Delgaturis uses the following cookies on its website

On this site, we use the following categories of cookies: strictly necessary cookies, which include anonymized analytical cookies, functional cookies, performance cookies, advertising cookies and other cookies. Access more information about the cookies used within each category, under Customize.

Strictly necessary cookies

These cookies are essential to ensure the security of the website, to function properly and to allow the user to consult the site in a friendly manner. These cookies do not store any personal information. The necessary cookies are essential for the proper functioning of the website and as such cannot be disabled. These cookies help make a website useful by enabling basic functions such as browsing and accessing the page to protect areas of the website.

The website may not function properly without these cookies.

Anonymized analytical cookies

These cookies allow us to count visitors and their origin, so that we can analyze and improve the performance of the site. They help identify the most and least visited pages and how visitors move on the site. All information collected by these cookies is aggregated and therefore anonymised.

The purpose of these cookies is to ensure the improvement and dynamic adaptation of the website. Statistical information about the number of visitors to a particular page of the site allows you to adapt it to the use of its users, adapting features and content.

Without these cookies, we would not know when the user visited the site and, over time, we would be unable to make the necessary improvements that result from their navigation.

Functional cookies

Functional cookies help you accomplish certain features, such as sharing website content on social networking platforms, collecting feedback, and other third-party resources.

Advertising cookies

These cookies record your online activity and can be used by our advertising partners to build a profile from your interests and display relevant advertising to you on other sites or even limit the number of times an ad is shown to you. They do not directly store personal information as it is based on the unique identification of your browser and internet device. They have a maximum service life of 24 months. By allowing these cookies, you will have access to more targeted advertising. These cookies are only installed after your consent.

Other Cookies

Other cookies not categorized are those that are being analyzed and have not yet been classified into a category.

4- Management of cookies that authorizes

During your visit to the Delgaturis website you are asked to accept or refuse the cookies that the website uses. The first time you enter the site and from time to time you will be presented with a banner through which you can:

  1. Accept all cookies and continue browsing (Accept and continue option);
  2. Manage preferences by selecting the types of cookies (Customize option and, after selecting cookies, save my preferences);
  3. Manage preferences, confirming only the acceptance of cookies strictly necessary for the operation of the site, (option Customize and, after selecting cookies, the option Save my preferences – you will be confirming the settings saved by default).
  4. Reject all cookies exceptfor essential cookies (Reject option)

Whenever you want to change the cookies you authorize, you can do so under Manage preferences

In addition, browsers allow the user to accept, refuse or delete cookies at any time by setting the appropriate settings in their browser. You can set cookies in your browser’s Options or Preferences menu. Note that disabling cookies loses the automatic completion of some data, such as the reservation

data. In addition, you can prevent some online services from working properly, affecting site navigation. If in doubt, please use

the email contact geral@delgaturis.com for further clarification.

5- Can I disable the use of cookies?

Although cookies help you to make the most of Delgaturis digital platforms, you can choose to disable cookies found in your Internet browser through your settings management tool – “Cookie Settings Management” in the “footer” of Delgaturis digital platforms.

However, by disabling cookies, Delgaturis digital platforms will perform differently, with a lower level of service quality.

If you choose to remove cookies that are part of the Advanced Features placed on our digital platforms, you run the risk of disabling certain services and features.

To modify your settings or disable the use of cookies, whatever they are and regardless of their origin, you can also follow the instructions provided in your internet browser or device (usually located in ‘Settings’ or ‘Preferences’).

Below we list some useful links, from Internet browsers:

Microsoft Edge

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Microsoft Internet Explorer

https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

Mozilla Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Google Chrome

https://support.google.com/chrome/answer/95647

Apple Safari

https://support.apple.com/en-us/HT201265

Opera

https://www.opera.com/help/tutorials/security/privacy

6 – Are Cookies stored forever?

No, there are permanent cookies and session cookies:

Permanent cookies: they are stored at the level of the internet browser, on the user’s access devices (computer, tablet and mobile), and are used whenever the user makes a new visit to digital platforms. They are generally used to direct navigation and respond to the user’s interests, allowing RTP to provide a more personalized service. As mentioned above, RTP keeps your preferences for a period of sixty days, after which you will be asked to re-configure the acceptance of cookies;

Session cookies: they are temporary, remain in the cookies of your internet browser, until you leave each of the digital platforms you are visiting. The information obtained allows you to identify problems and find solutions to offer a better browsing experience.

List of existing cookies onthe website and their duration:

ID CookieKindDurationDescription
DEVICE_INFOhttps5 months and 27 daysNo description
isEUhttpsneverNo description
uncode_privacy[consent_types]https1 yearThis cookie is installed by Uncode WordPress Theme and is used to manage privacy settings on the website.
uncodeAI.screenhttpsSessionThis cookie is installed by Uncode WordPress Theme to load the Adaptive Images system. According to the documentation provided, these cookies contain information about screen resolution, this information is used each time a page is loaded to correctly calculate the Adaptive Images to show. No personal information is stored while using this cookie.
uncodeAI.imageshttpsSessionThis cookie is installed by Uncode WordPress Theme to load the Adaptive Images system. According to the documentation provided, these cookies contain information about screen resolution, this information is used each time a page is loaded to correctly calculate the Adaptive Images to show. No personal information is stored while using this cookie.
uncodeAI.csshttpsSessionThis cookie is installed by Uncode WordPress Theme to load the Adaptive Images system. According to the documentation provided, these cookies contain information about screen resolution, this information is used each time a page is loaded to correctly calculate the Adaptive Images to show.
cookieyes-consenthttps1 YearCookieYes installs this cookie to store the consent preference data of the visitors’ cookie policy and respect them on future visits. No personal information is stored while using this cookie.
_GRECAPTCHAhttps5 months and 27 daysThis cookie is installed by the Google Recaptcha service to identify and protect the website from malicious spam actions or attacks through automated tools (bots).
csrftokenhttps1 YearThis cookie is associated with the Django web development platform for phyton. It is used to protect the website from “Cross-Site Request Forgery” attacks
YSChttpsSessionYSC is a cookie installed by Youtube and used to measure the number of views of youtube videos embedded in website pages.
VISITOR_INFO1_LIVEhttps5 months and 27 daysThis is a cookie installed by Youtube to measure the bankroll width that determines whether a visitor views the new or the old playback interface.
yt.innertube::requestshttpsNeverThis cookie is installed by Youtube to record a unique ID to store information about which videos the visitor viewed.
yt.innertube::nextIdhttpsNeverThis cookie is installed by Youtube to record a unique ID to store information about which videos the visitor viewed.
CONSENThttps2 YearsYoutube installs this cookie through videos embedded in the websites to collect anonymous statistical data.

Our website also uses a tool to sell online ticket and it uses the following cookie list:

Necessary Cookies

These cookies are necessary for the website to function and cannot be disabled. They are typically activated in response to your actions, such as when you set privacy preferences, create an account or log in. You can set your browser to block these cookies, but some parts of the site will not work.

CookiesSubgrupo de cookiesDuraçãoCookies utilizadosDescrição
fh-content-localefareharbor.com13 DiasPróprioUser content locale preference – necessary for serving translated content.
fh-country-codefareharbor.com13 DiasPróprioUser country preference – necessary for region specific website content
fh-emailfareharbor.comAlguns segundosPróprioUser email
fh-namefareharbor.com7 DiasPróprioThis cookie is set by FareHarbor to better allow personalization of the fareharbor.com and all subdomains experience.
fh-shortnamefareharbor.com7 DiasPróprioThis cookie is set by FareHarbor to better allow personalization of the fareharbor.com and all subdomains experience.
fh-target-languagefareharbor.comSessãoPróprioCookie to track user language
fh-tokenfareharbor.com7 DiasPróprioThis cookie is set by FareHarbor to better allow personalization of the fareharbor.com and all subdomains experience.
fh-usernamefareharbor.com7 DiasPróprioThis cookie is set by FareHarbor to better allow personalization of the fareharbor.com and all subdomains experience.
OptanonAlertBoxClosedfareharbor.com179 DiasPróprioThis cookie is set by websites using certain versions of the OneTrust cookie law compliance solution. It is set after visitors have seen a cookie information notice, and in some cases only when they actively close the notice. It allows the website to not show the message more than once to a user. The cookie has a shelf life of one year and does not contain personal information.
OptanonConsentfareharbor.com179 DiasPróprioThis cookie is set by OneTrust’s cookie compliance solution. Stores information about the categories of cookies the website uses and whether visitors have given or withdrawn consent to the use of each category. This allows website owners to prevent cookies in each category from being set in users’ browsers when consent is not given. The cookie has a normal shelf life of one year, so returning visitors will have their preferences remembered. It does not contain information that could identify the website visitor.
csrftokendemo.fareharbor.com363 DiasPróprioThis cookie is associated with the Django web development platform for Python. It is designed to help protect a website against a specific type of web forms software attack.
__cf_bmcompass.fareharbor.comAlguns segundosPróprioThe __cf_bm cookie is a cookie required to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage inbound traffic that matches criteria associated with bots.
cf_use_obcompass.fareharbor.comAlguns segundosPróprioThis cookie is associated with websites that use CloudFlare. It is used to improve page load times and to override any security restrictions based on visitors’ IP address. It does not contain any user identifying information.
mm.stripe.com730 DiasTerceirohttps://stripe.com/cookie-settings Fraud prevention cookies, and similar technologies that we deploy through our Site, help us learn things about computers and web browsers used to access Stripe Services. This information helps us monitor for and detect potentially harmful or illegal use of our Services.

Functional Cookies

These cookies allow our website to provide greater functionality and personalization. They can be defined by us or by third party providers whose services we have on our pages. If you do not allow these cookies, some or all of these services may not function properly.

CookiesSubgrupo de cookiesDuraçãoCookies utilizadosDescrição
__stripe_middemo.fareharbor.com364 DiasPróprioStripe is used to make credit card payments. Stripe uses a cookie to remember who you are and to allow the site to process payments without storing any credit card information on its own servers.
__stripe_siddemo.fareharbor.comAlguns segundosPróprioStripe is used to make credit card payments. Stripe uses a cookie to remember who you are and to allow the site to process payments without storing any credit card information on its own servers.
fh-content-languagedemo.fareharbor.comSessãoPróprioUser language preference
fh-target-languagedemo.fareharbor.comSessãoPróprioUser language preference
fh-units-languagedemo.fareharbor.comSessãoPróprioUser unit preference
__mp_opt_in_out_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxfareharbor.comAlguns segundosPróprioTracking Mixpanel Opt-OUt
CONSENTyoutube.com6182 DiasTerceiroThird-Party Cookie. YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded on websites, which it aggregates with profile data from other Google services, in order to display targeted advertising to web visitors across a wide range of its own and other websites.
__cf_bmvimeo.comAlguns segundosTerceiroThis is a CloudFoundry cookie
vuidvimeo.com729 DiasTerceiroThird-party Cookie. This domain belongs to Vimeo. The main activity of the business is: Video Hosting/Sharing

Advertisement Cookies

These cookies may be set through our website by our advertising partners. They may be used by these companies to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

CookiesSubgrupo de cookiesDuraçãoCookies utilizadosDescrição
mp_ec17ab267df6688013d497b75ddd3308_mixpanelcompass.fareharbor.com364 DiasPróprioMixpanel Cookie
mp_xxxxxxx_mixpanelcompass.fareharbor.com364 DiasPróprioTracking site performance and user events
_fbpfareharbor.com89 DiasPróprioUsed by Facebook to deliver a range of advertising products, such as real-time bidding from third-party advertisers
_gafareharbor.com729 DiasPróprioThis cookie name is associated with Google Universal Analytics – which is a significant update to Google’s most used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a customer identifier. It is included in every page request on a website and used to calculate visitor, session, and campaign data for website analytics reports. By default, it is set to expire after 2 years, although this is customizable by site owners.
_ga_xxxxxxxfareharbor.com729 DiasPróprioUsed to distinguish users for Google Analytics
_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxxfareharbor.comAlguns segundosPróprioGoogle Analytics
_gat_xxxxxxxxxxxxxxxxxxxxxxxxxxfareharbor.comAlguns segundosPróprioGoogle Analytics Cookies
_gat_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxfareharbor.comAlguns segundosPróprioGoogle Analytics Cookies
_gidfareharbor.comAlguns segundosPróprioThis cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available on Google. It appears to store and update a unique value for each page visited.
mp_1dcc7b1439ce5c2f8af70822a30281a5_mixpanelfareharbor.com364 DiasPróprioMixpanel Tracking
mp_ac6482ea6d5da620bb15ce24d0d328ca_mixpanelfareharbor.com364 DiasPróprioMixpanel Cookie
pt_fareharbor.comAlguns segundosPróprioNA
IDEdoubleclick.net390 DiasTerceiroThird-Party Cookie. This domain belongs to Doubleclick (Google). The main business activity is: Doubleclick is Google’s real-time bidding advertising exchange
test_cookiedoubleclick.netAlguns segundosTerceiroThird-Party Cookie. This domain belongs to Doubleclick (Google). The main business activity is: Doubleclick is Google’s real-time bidding advertising exchange
_GRECAPTCHAwww.recaptcha.net179 DiasTerceiro
mp_ac6482ea6d5da620bb15ce24d0d328ca_mixpanelcdn.mxpnl.com364 DiasTerceiroMixpanel cookie for tracking site events
mp_ec17ab267df6688013d497b75ddd3308_mixpanelcdn.mxpnl.com364 DiasTerceiroMixpanel Cookies
CONSENTgoogle.com6003 DiasTerceiroThidr-Party Cookie. This domain belongs to Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of income, however, is advertising. Google extensively tracks users across its own products and websites, and the numerous technologies embedded in many millions of websites around the world. It uses data collected from most of these services to profile the interests of web users and sell advertising space to organizations based on such interest profiles, as well as align ads with content on the pages where its clients’ ads appear.
NIDgoogle.com183 DiasTerceiroThidr-Party Cookie. This domain belongs to Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of income, however, is advertising. Google extensively tracks users across its own products and websites, and the numerous technologies embedded in many millions of websites around the world. It uses data collected from most of these services to profile the interests of web users and sell advertising space to organizations based on such interest profiles, as well as align ads with content on the pages where its clients’ ads appear.
frfacebook.com90 DiasTerceiroThid-party Cookie. Contains the unique browser and user ID combination used for targeted advertising.
sbfacebook.com729 DiasTerceiroThird-Party Cookie. This domain belongs to Facebook, which is the largest social networking service in the world. As a third-party host provider, it primarily collects data about users’ interests through widgets, such as the ‘Like’ button found on many websites. This is used to serve targeted advertising to your users when logged into your services. In 2014, it also began serving behaviorally targeted advertising on other websites, similar to most dedicated online marketing companies.
_GRECAPTCHAwww.google.com180 DiasTerceiroThird-party Cookie.  This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear.
www.facebook.comSessãoTerceiroThis domain is owned by Facebook, which is the world’s largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the ‘Like’ button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.

Performance Cookies

These cookies allow us to count visits and traffic sources, so that we can measure and improve the performance of our website. They help us know which pages are the most and least popular and see how visitors move around the website. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our website.

CookiesSubgrupo de cookiesDuraçãoCookies utilizadosDescrição
_ga_xxxxxxxxxxfareharbor.com729 DiasPróprioTo generate statistical data on how the visitor uses the Service
_gclxxxxfareharbor.com89 DiasPróprioGoogle conversion tracking cookie
JSESSIONIDnr-data.netSessãoTerceiroThis domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications

7 – Clarifications

If you have any questions about the management of cookies on Delgaturis digital platforms, you can contact the Delgatuis Data Protection Officer at the geral@delgaturis.com.

For more information on how Delgaturis processs personal data, please refer to our Privacy Policy, available here.

Last Updated: February 1 , 2023